FAQ
Questions and answers
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All hats come with adjustable straps that can be positioned accordingly. Recommended for ages 10 and up.
Jackets are 1 of 1 designs (Only 1 of each design is made), therefore, sizes may vary but size options will be listed on the product page.
For further clarification please feel free to email info@hurimovement.com
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ReturnsOur policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.To complete your return, we require a receipt or proof of purchase.
(COVID-19 Update) - Please email within 7 days of receipt to return or exchange your brand new, never worn hat/garment. To begin the return process please email us at info@hurimovement.com
For further clarification or just curious about our processes, please email us at info@hurimovement.com
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Shipping (Free Automated Tracking Included)
All orders come with free tracking. Domestic orders (within Canada) can be expected between 3-5 business days. International orders (outside Canada) may take between 5-10 business days.
FREE SHIPPING on all orders over $80.00
(COVID-19 Update) - Orders may take a bit longer than expected but we are working with reliable partners to ensure your order comes within a reasonable time. Updates will also be provided.
For further clarification or just curious about our processes, please email us at info@hurimovement.com
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Hat exterior can be cleaned with a lint roller or a lightly damp cloth. The Kente brim can be cleaned using a small damp sponge (lukewarm water) or dry brush for minor blemishes. Make sure to thoroughly dry afterwards.
All hats come with custom packaging that is meant to be reused. Can be used for hat storage or other items.
Clothing designs from Huri Movement should be dry cleaned for optimum results. Otherwise, garments/clothing designs are uniquely made and have various washing temps. We recommend cold washing for delicate materials + air/tumble dry and warm washing for more sturdy materials + air/tumble dry.
NB- Hat & Clothing designs have been tested in the rain and have produced favorable results (personally tested). Made to last longer than most items on the market
For further clarification or just curious about our processes, please email us at info@hurimovement.com
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For all other questions be sure to email us at info@hurimovement.com
We typically respond within 1-2 business days. We value your support and promise to answer your questions to the best of our abilities.
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We value all of our guests and want to make every buying experience a memorable one. Therefore, we offer free virtual consultations on design inquiries or if you just want a better look at your purchase (potential).
Begin the process by emailing us at info@hurimovement.com
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Interested in working with us? Feel free to email us at info@hurimovement.com and we can go over the details. Thank you for being you.